REFUND POLICY

Refund policy page for transparency and trust

This page is important for business credibility. The exact policy depends on the services you charge for, so you should replace this draft with your real approved policy.

• Clearly define which services are refundable and which are not.
• Specify whether counselling, documentation, application, or service fees are adjustable or non-refundable.
• State the timelines and process for any refund request.
• Mention that university decisions, visa outcomes, and scholarship approvals may depend on external authorities.